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Seemed the ideal machine - but - it won't cook spagetti bolognaise without coming up with errors, also other sauce based recipes are problematic. We bought those 5 Pots and Pans from Tesco, a couple of Pots have Glass Lids on them. I would expect better quality for the price. All this has taken 3 days so far, and I now see they have awful reviews left, right, and centre - after my first ever tefal purchase it's easy to see why.
Fair enoughski - you won't replace - I shall never buy a Tefal product again, and by the way the Jamie Oliver pans I own are not that great either. I won't be buying any Tefal products again. We are still using some other Tefal pans for over 10 years now and they are all fine. After replying to this email, the reply was exactly the same automated email I got a month ago which made me feel like they dont even care about the issue I am having.
Tefal (Tefal.fastdownloadcloud.ru) - Linda who apparently has worked for Tefal for 32 years and is head of the inspection team I believe was of a very patronising and non-helpful manner, and clearly would accept pans in this condition.
Set of pots didnt last a year. I was cooking food for my kids in your pots. Has anyone else experienced their tefal pans being really slippy. Every time we put it onto our hob it slides around on its own. I believe Amazon replaced it, only for it to break after another 28 months. Two rice cookers in under 6 years, yet my mum has one that's lasted some 20 years. I won't be buying any Tefal products again. I bought a Tefel saucepan and the silver coating on the pan lid has started peeling of after 19 months. But now on reading the small print, this defect would not be covered. I would expect better quality for the price. I bought a Tefal induction frying pan with non-stick coating back in May 2018. It is November 2018 now. The non-stick coating tefal co uk to pill off after 6 months. The pan was lightly used, maybe once or twice a week only and over the Summer much less. I always use wooden utensils. If I could I would post a picture here for you to see that this isn't possible that one person could have done it by using the pan incorrectly. We are still using some other Tefal pans for over 10 years now and they are all fine. tefal co uk It is obvious that manufacture is bad. Tefal is not interested to explain or resolve the issue. They are quiet, completely ignoring my messages. Unfortunately, I am no longer confident to buy from them. Paloma Sanchez: Case reference 00234009 Awful experience with Tefal Costumer Service after purchasing two frying pans from Tefal. We received our order and everything seemed fine like many other times we bought items from them after we used them and within the first use, the frying pans started to loose the paint in several areas. I then decided to email them with the issue and attached some photos of the frying pans after just one use. After replying to the email saying it would be really a pain to send them back as I have thrown my old pans in the bin as soon as I got the new ones and I would no have anything to cook with, I was then replied questioning us if we bought the right pans for the cookware. After replying to this email, the reply was exactly the same automated email I got a month ago which made me feel like they dont even care about the issue I am having. I then rang the costumer service which I am dreading it might cost me a fortune and they sort out nothing. I am not surprised they have got these bad reviews and I am truly surprised they are not trying to sort out the issues and get costumers back. Instead they are questioning costumers like me, who have been buying from Tefal for a very long time, and doing nothing but copying and pasting emails. Paloma Awful products and worse customer service. I am nearly 50 years old and not some young teenager. I spent about 40 euros on a brand new pan from Carrefour Torremolinos, Spain and all I can say is that it has been a total disaster. Hi, I purchased a Tefal Cook4Me connect multicooker to help me in the kitchen as I am not a cook and recently widowed. Seemed the ideal machine - but - it won't cook spagetti bolognaise without coming up with errors, also other sauce based recipes are problematic. Contacted customer services who advised me to return faulty machine which tefal co uk did Amazon and received the replacement promptly 26 June 2018 Unfortunately 2nd machine is just the same so contacted Tefal customer services who after weeks of messing me about saying 'you are the only complaint over this recipe' have now decided to completely ignore me. For a large company and an item costing over £250 this is completely unacceptable behaviour and I will never buy a Tefal product again, also will be telling all my friends and family of this situation. I was told that as I did not have a receipt who keeps a receipt for that amount??. Fair enoughski - you won't replace - I tefal co uk never buy a Tefal product again, and by the way the Jamie Oliver pans I own are not that great either. Their website was rubbish this morning couldn't load complaint form and the advisor admitted that the phone lines were pretty awful too as she was having problems. Complaint number 00186726 Tefal co uk a shame that the Tefal factory doesn't check their output more thoroughly as the deep fryer I received had a distorted outer casing which misalignes the heating element within the bowl. Won't be buying Tefal products again. I bought iron and it has manufacturing fault as iron is leaking water but the company is least bother to take it back. We bought those 5 Pots and Pans from Tesco, a couple of Pots have Glass Lids on them. Today, my wife was making curry, and one of the glass lids just shattered under the Heat. Now I have spoken to Tesco on the Matter and they said that Glass is not under the 12 Month Guarantee. I have now just spoken to Tefal they said the exact same thing. What a pile of waste, now I have to throw away a lot of food, as some glass has fallen in the food, I have tried to use a Sieve, but it's still not helpful and I'm more worried about the little microscopic glass going into my family's stomach. I spent a lot of money on a 5 piece Jamie Oliver Hard Anodised Saucepan Set for Induction cooking and it is dreadful!. Two of the pans that I returned last May back to Tefal were replaced but only to experience the same poor quality and condition again after a short 9 months of use. I returned all of the cookware again but only this time Tefal would not entertain it and I was told the pans should have never been replaced in the first place. The pans look as though they are 20 years old not less than 12 months old and are of a very shoddy condition. I have purchased many saucepans sets in the past that still look almost brand new. Also the Customer Service is horrendous. Tefal kept hold of my cookware for 3 weeks, they never acknowledged receipt of them and then returned them to me after inspection but this was after me having to chase them on three separate occasions. Linda who apparently has worked for Tefal for 32 years and is head of the inspection team I believe was of a very patronising and non-helpful manner, and clearly would accept pans in this condition. I won't, but I guess all our standards are different. Jamie Oliver Hard Anodised Cookware for Induction cooking. Over priced, poor quality and terrible customer service. No one had touched it, but tefal co uk glass shattered everywhere spontaneously. They offered selling another stew pot to me at a reduced price. This is unacceptable customer service. Customer service is a joke, took 3 attempts to get it through to them that there was a tiny nut missing from my brand new blender so no, a plastic jug housing does not fix the problemonly to be told they cannot send a nut in the post due to 'safety reasons' lol. All this has taken 3 days so tefal co uk, and I now see they have awful reviews left, right, and centre - after my first ever tefal purchase it's easy to see why. Pay the extra fiver for a kenwood, and actually save money by not having to deal with these clowns when their cheap products don't work right out of the box, or develop a fault later as any quick search on the internet will show you.
You Can Handle It
Linda who apparently has worked for Tefal for 32 years and is head of the inspection team I believe was of a very patronising and non-helpful manner, and clearly would accept pans in this condition. Also the Customer Service is horrendous! Jamie Oliver Hard Anodised Cookware for Induction cooking. I won't be buying any Tefal products again. I have purchased many saucepans sets in the past that still look almost brand new! Contacted customer services who advised me to return faulty machine which i did Amazon and received the replacement promptly 26 June 2018 Unfortunately 2nd machine is just the same so contacted Tefal customer services who after weeks of messing me about saying 'you are the only complaint over this recipe' have now decided to completely ignore me.
